Before You Book

Q: Where is Onda Belize located?

A: We’re located inside Mahogany Bay Village on the island of Ambergris Caye - just 10 minutes (by golf cart) south of San Pedro Airport and 7 minutes south of the San Pedro Water Taxi Express terminal.

Q: What type of property is Onda Belize?

A: Onda Belize is a private one-bedroom villa designed for couples seeking tranquility, style, and connection, complete with a private pool, outdoor kitchen, and canal access to the Caribbean Sea.

Q: How many guests can the villa accommodate?

A: The villa is ideal for two guests, with one queen bedroom and ensuite bath.

Q: Is Onda Belize part of Mahogany Bay Resort?

A: We’re located within the Mahogany Bay Village community, which includes shops, restaurants, and The Pool Club. While independent, guests have access to many shared amenities.

Q. Is There any construction nearby?

A: San Pedro continues to evolve with new luxury homes and resorts in the surrounding area. While some daytime construction activity may occasionally be noticeable, it has been thoughtfully considered in our current rates. Onda Belize remains a private and tranquil retreat - complete with your own pool, outdoor kitchen, and waterfront views - designed to offer a serene experience regardless of the island’s natural growth.

Getting Here

Q: How do I get to Onda Belize from Belize City?

A: You can fly from Belize City International (BZE) to San Pedro Airport (SPR) in about 15 minutes with Tropic Air or Maya Island Air. You can also take the San Pedro Belize Express Water Taxi (about 1.5 hours).

Q: How do I get from the airport or water taxi to the villa?

A: We can coordinate golf-cart rental or taxi pickup directly to your villa door.

Q: Do you help arrange transportation?

A: Yes - just provide us your arrival details during the booking process and we’ll organize transfers, golf carts, or private drivers for a seamless experience.

Check-In & Stay Details

Q: What time is check-in and check-out?

A: Check-in is 3 p.m.  |  Check-out is 11 a.m.

Q: Is daily housekeeping included?

A: Weekly cleaning is included for stays of seven nights or more; additional service can be arranged anytime.

Q: Is there a washer and dryer available?

A: Yes. A washer and dryer are available on-site for guest use, making it easy to refresh clothes during your stay.

Q: Do you provide beach towels and toiletries?

A: Yes. High quality linens, towels, and luxury bath products are included.

Q: Is there Wi-Fi and air conditioning?

A: Absolutely. Fast Wi-Fi, full air-conditioning, and ceiling fans throughout.

Q: Is smoking allowed?

A: Smoking is not permitted

Dining & Groceries

Q: Are there restaurants nearby?

A: Yes. Several favorites are right inside Mahogany Bay Village (Verandah, Rum & Bean, The Pool Club, The Farmhouse), with many more a short golf-cart ride away in San Pedro Town.

Q: Can we cook at the villa?

A: Yes. The villa has a kitchenette, and a private outdoor kitchen which includes a grill, sink, and all essentials.

Q: Where can we buy groceries or wine?

A: There’s a small market in Mahogany Bay Village and larger grocery stores just north in San Pedro Town. There are several wine stores close to town.

Activities & Amenities

Q: Do you offer excursions or tours?

A: We can connect you with trusted local partners for snorkeling, reef diving, sunset sailing, or day trips to Caye Caulker and the mainland.

Q: Do we need to rent a golf cart?

A: Highly recommended. It’s the easiest way to explore San Pedro at your own pace.

Booking & Policies

Q: How do I book my stay?

A: Book directly through this website under “Book Your Escape”or email reservations@mb-mgmt.com or call +501-614-8799

Q: What is your cancellation policy?

A: 100% refund up to 30 days before arrival

Q: What forms of payment do you accept?

A: All major credit cards via our secure online portal.

Please note: Some daytime construction activity in the surrounding area has been considered in our current promotional pricing

General Questions

Q: Is Onda Belize suitable for children or pets?

A: The villa was designed for adult guests only (max two adults, no pets).

Q: Is the water safe to drink?

A: Filtered drinking water is provided.

Q: Is travel insurance recommended?

A: Yes. We recommend guests purchase travel insurance to cover flight or weather-related disruptions.